Please read the following before submitting your ticket in the form below.
We do not offer customisation support for the Basic package, but it’s available as a paid service. Just fill in the form to the right letting us know what you need and we’ll get back to you with a quote.
Pro/Premium customer? Just fill in your installation/customisation support query in the form on the right and we'll get back to you.
What's a customisation support query?
Customisation support are queries related to the modification and personalisation of the theme. For example, issues that occurred after modifying the original theme or code.
Here’s an example of a customisation-relation query for the Basic package that is not supported.
How can I make my font green, change my font size or add more features/tools to my website?
Here’s an example of a billing-related query that we would support:
I’ve paid for my theme but I haven’t received instructions of how to download it for my website.
And here’s an example of an installation-related query for the Basic package that we would support:
I am having issues installing the theme on my WordPress site.
Got another query? Just fill in the form on the right and we'll get back to you.